Privacy Policy

When you use our contact form, enquiry chatbot, call, WhatsApp, email, or request a quotation, we may collect:

• Name
• Mobile number
• Email address
• Company name
• City or service location
• Service requirement or message
• Any other information you voluntarily provide while making an enquiry

We use your information to:

• Respond to your enquiry or quotation request
• Contact you about CCTV, networking, IT rental, software, audio-video, security, or support services
• Plan site surveys, installations, rentals, maintenance, or technical support
• Improve our services and customer communication
• Meet legal, accounting, tax, or compliance obligations where required

Vednex Global does not sell or rent your personal information.

We may share information only when necessary:

• With authorised employees or service partners who need it to provide the requested service
• With website or form service providers used to process customer enquiries
• When required by law, government authority, or legal process
• With your consent

We take reasonable technical and organisational steps to protect the information we receive. However, no online transmission or electronic storage method is completely secure. Please avoid sending highly sensitive information through the website contact form.

We keep customer information only for as long as it is necessary to respond to enquiries, provide services, maintain business records, resolve disputes, or comply with legal obligations.

You may contact us to request access, correction, update, or deletion of your personal information, subject to applicable legal requirements.

To make a request, email us at contact@vednexglobal.com.

Our website may use essential cookies or similar technologies to make the website function properly and understand basic website usage.

We do not knowingly use your information for unrelated marketing without a valid business purpose or your consent where required.

Our website may contain links to third-party websites, such as WhatsApp or social-media platforms. Vednex Global is not responsible for the privacy practices or content of those external websites.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

For privacy-related questions, please contact: